Clients should not accept any clearly damaged packages and should tell the carrier (UPS or FedEx) that they are refusing the order because of damage.
Any non-visible damages (shipping, etc.) must be reported to Tuffbooks 4 Less within (2) days of receiving the order.
All defects and/or problems must be handled directly with their respective manufacturer. Shipping and Handling charges are non-refundable. Returns will not be accepted by https://tuffbooks4less.com/ without an (RMA – Return Merchandise Authorization) number and will be refused or sent back to the client at the customer’s expense.
New Products are Non-Returnable and Non-Refundable.
In the event that a return is a result of our error, We will pay the return shipping costs (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Tuffbooks 4 Less expressly disclaims all warranties either express or implied, including any implied warranty of merchantability or of fitness for an exacting purpose. Toughbooks 4 Less shall have no liability to anyone for incidental or consequential damages or any other liability, loss or damage arising out of or related to the products.
All products are sold “AS IS”. Tuffbooks 4 Less does not make or provide warranty as to the performance of any products sold.
We are not responsible for system downtime, lost data, etc. This disclaimer by “Tuffbooks 4 Less” in no means affects the terms of a manufacturer’s warranty. All trademarks or service marks are property of their respective owners. All products come with the full manufacturer’s warranty unless otherwise stated.
Please contact the manufacturer to arrange for the warranty handling of all defective products.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.